Verified customer reviews

Real feedback from residential and commercial NOX customers

Customers regularly mention honest advice, professional installation, tidy workmanship, clear explanations and support after the system has been handed over.

Professional NOX security installation completed for a customer in Derbyshire
★★★★★46+ Google ReviewsGenuine feedback from residential and commercial NOX customers.
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Built in ChesterfieldLocal accountabilityThe same business remains involved from survey and quotation through to installation and aftercare.
Preferred smart platformAjax authorisedModern alarm, detection and video options selected around the property.
Proven customer experience46+ Google ReviewsGenuine feedback about advice, installation quality and local support.
Ongoing supportServicing and monitoringSupport for NOX installations and suitable existing systems.
Customer feedback

What customers say about working with NOX

Read genuine feedback from customers who have used NOX for residential and commercial Fire & Security work.

★★★★★
Seamless journey from start to finish! I filled in the simple form and was soon contacted by the team. They were very knowledgeable, professional and really listened to my needs. I have since had a system installed. The price was much less than I had expected and so far the aftercare has been great. I can't recommend them enough!
Jeremy BuntingSecurity System Installation
★★★★★
Really impressed with NOX Fire & Security. Isaac, Joe and James made everything super easy from start to finish — no pressure, just honest advice and a system tailored exactly to what I needed. Love how personalised it is, and being able to control my heating, washing machine and lights all from the same security app is a game changer. The lads were friendly, tidy, and took the time to show me how everything worked before they left. Feels good knowing it's all been done properly. Would definitely recommend.
Sasha BrailsfordAjax Smart Security & Automation
★★★★★
We recently had NOX install cameras, smoke screens, and alarms at our office and the whole experience has been spot on from start to finish. From the very first phone call with Isaac, everything felt straightforward and reassuring. He took the time to explain our options, answered all our questions, and helped design a system that made sense for our building and our budget. No pushy sales tactics at all, which was refreshing. The installation was smooth, the team were professional, and even after everything was fitted, Isaac has been on hand to help with any follow-up questions. A really great service and a company I'd happily recommend.
Nathan De La RosaCommercial CCTV, Alarms & Smoke Screens
The experience behind the reviews

Clear advice, proper workmanship and local aftercare

01

Property-first advice

The proposed system is based on the property and requirement rather than a rigid package.

02

Professional installation

Equipment placement, cable routes, setup and testing are treated as part of the finished result.

03

Clear handover

Apps, users, controls, playback and practical next steps are explained before the job is closed.

04

Support afterwards

Monitoring, servicing, faults, takeovers and future upgrades remain available through the local team.

Next step

Start your own NOX project

Use one enquiry form for residential or commercial fire, security, servicing and existing-system support.

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