Cookie Policy
Understanding how we use cookies to improve your experience.
Introduction
This Cookie Policy explains how NOX Fire & Security uses cookies and similar tracking technologies when you visit our website. We believe in transparency and want you to understand what information we collect and how we use it.
By continuing to use our website, you consent to our use of cookies in accordance with this policy.
What Are Cookies?
Understanding web cookies
Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website. They help websites remember your preferences and understand how you use the site.
Session Cookies
Temporary cookies that are deleted when you close your browser. They help with site navigation and form completion.
Persistent Cookies
Remain on your device for a set period or until you delete them. They remember your preferences across visits.
Types of Cookies We Use
Categorized by purpose
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
Examples:
- • Authentication and security cookies
- • Load balancing cookies
- • These cookies are "always on" and do not require consent
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
What we track:
- • Number of visitors and page views (Google Analytics)
- • How visitors navigate through the site
- • Site performance metrics
- • These cookies will not load until you explicitly opt in
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and choices.
Features enabled:
- • Remembering your quote form information
- • Saving your location preferences for service areas
- • Customizing content based on your interests
- • Providing live chat support functionality
Marketing Cookies
These cookies track your online activity to help us deliver more relevant advertising and measure the effectiveness of our marketing campaigns.
Used for:
- • Meta Pixel (Facebook/Instagram tracking)
- • Google Ads conversion tracking
- • HubSpot CRM tracking
- • These cookies will not load until you explicitly opt in
How We Use Cookies
Specific applications on our website
Third-Party Services
We use cookies from trusted third-party services to enhance website functionality:
Google Analytics
To analyze website traffic and user behavior patterns.
Meta Ads (Pixel)
For advertising effectiveness and retargeting on Facebook/Instagram.
Google Ads
To measure ad performance and conversion tracking.
HubSpot CRM
To manage customer relationships and track interactions.
Data Collected
The information collected through cookies may include your IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and interaction with site elements. This data is used solely to improve our services and user experience.
Managing Your Cookie Preferences
Take control of your data
You have several options to manage or disable cookies:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically:
Block All Cookies
Prevent your browser from accepting any cookies. Note: This may affect website functionality.
Delete Cookies
Remove cookies that have already been set on your device through browser history settings.
Block Third-Party Cookies
Allow first-party cookies while blocking those from external services.
Get Notifications
Receive alerts each time a cookie is set, allowing you to accept or reject individually.
Browser-Specific Instructions
For detailed instructions on managing cookies in your specific browser:
- Chrome:Settings → Privacy and Security → Cookies and other site data
- Firefox:Settings → Privacy & Security → Cookies and Site Data
- Safari:Preferences → Privacy → Cookies and website data
- Edge:Settings → Cookies and site permissions → Cookies and data stored
Opt-Out Options
To opt out of analytics and advertising cookies from specific services:
- Google Analytics: Install the Google Analytics Opt-out Browser Add-on
- Facebook: Manage ad preferences in your Facebook Ad Settings
- Network Advertising: Opt out of multiple ad networks at NAI Opt-Out Page
Changes to This Policy
Keeping you informed
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business operations. We will notify you of any significant changes by:
- Posting a prominent notice on our website
- Updating the "Last Updated" date at the top of this policy
- Sending an email notification if you have subscribed to our communications
Questions About Cookies?
If you have any questions about our use of cookies or this policy, please contact us:
For more information about your privacy rights, see our Privacy Policy.